"Flip it around. Hold up a mirror. What does it look like from the outside looking in."
This was a task that we recently gave the coaching team in our weekly "coach the coach" sessions.
Thought and reflection on what people see. The vibe, the actions, the feels. Then a pause and a firm agreement that our actions and communication of our actions have a direct link to what the outsider sees.
It is not just us. Think about it. You control it.