The InnerFightway

An ultra funky Smeg kettle, a range of tea options not even the queen had access to and the latest Nespresso machine. Depending on the hotel you check into these days this refreshment offering is the norm or thereabouts.
In many ways, it’s a lovely touch. For sure one of the tick boxes that must be checked to take the hostl further up the ranking system.
But really, how important is it? Are we hitting placebo, a cheap win. A value of something where actually what matters is not found on this refreshment tray at all.
What really matters surely is that the front desk staff have manners, that the bed sheets and pillows allow for a good night sleep and that your room is clean and you feel comfortable in it.
There are “nice-to-haves” and “must haves” in any industry and until the must haves are delivered in abundance with consistency the nice-to-haves become increasingly irrelevant.
At InnerFight “World Class Coaching” is our “must have”, it is our constant, our absolute non-negotiable that we strive to deliver. It is what makes people better at life.
No Weakness.
Marcus







